Method
How a usage assessment unfolds
A transparent week-by-week path so platform owners know what happens between kickoff and the readout workshop.
This guide describes our flagship Application Usage Assessment. Shorter engagements compress the same sequence; workshops skip analysis and focus on interpretation habits your team can sustain.
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Week 0
Intake & scope lock
We confirm the application list, the questions the assessment must answer, data access paths, and named stakeholders. Out-of-scope systems are written down so they do not creep back in mid-project.
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Week 1
Inventory reconciliation
Owners, purposes, environments, and license models are recorded with confidence marks. Shadow utilities discovered in interviews are added rather than ignored.
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Week 2
Evidence gather
Usage extracts, seat lists, and access roles are collected. Stakeholder interviews cover seasonal work, break-glass accounts, and where people still route tasks through older files.
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Weeks 3–4
Analysis & draft findings
We map adoption and dormancy by team, flag overlapping tools, and draft reclaim or training actions with confidence bands. Sparse logs produce narrower claims, not invented precision.
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Final week
Workshop & handoff
Stakeholders walk through findings together. You receive the written assessment and a ninety-day backlog. Optional follow-on work is scoped separately — never assumed.
What you prepare
- A current application inventory, even if imperfect.
- Read-only access to usage exports or admin consoles.
- Ninety minutes with each named stakeholder.
- Any renewal or rollout date that should shape priorities.